The Minnesota Department of Health (MDH) outlines expectations for home care providers to develop agency-specific policies and procedures that comply with Minnesota home care laws. These policies help ensure that home care services are delivered safely, effectively, and in accordance with state regulations.

Key Expectations:

• Customized Policies:

  • Providers must create relevant, practical policies tailored to their agency’s specific services and operations.

  • Template-based policies are acceptable as a starting point but must be adapted to reflect the agency’s unique needs.

• Policies vs. Procedures:

  • Policies: Define the rules and guidelines governing the agency’s operations.

  • Procedures: Outline the step-by-step processes staff should follow to implement policies effectively.

• Key Components:

  • Clearly define both policies and procedures for each area of service.

  • Address compliance with Minnesota statutes and best practices in home care.

  • Include only policies relevant to the services provided (e.g., agencies offering medication management must have specific policies for that service).

Why It’s Important:

Agency-specific policies and procedures help ensure regulatory compliance, promote consistency in care, and support a culture of safety and accountability within home care organizations.

🔗 Expectations for Agency-Specific Policies and Procedures for Home Care Providers